Credit Card Payments
To access credit card payments, please do the following:
Log into Megaphone and click onto your initials in the bottom left corner. Click on "Organization Settings"
Select the "Billing" tab to access your Billing details and Payment Method
Navigate to "Payment Method" at the bottom and enter your card details. Hit "Save" to update your changes.
To pay a past due invoice, click onto the "Invoices" tab and select "Pay invoice"
Who Should I Contact with Questions About Invoices?
If you have questions about your invoice or notice a discrepancy, please email support-megaphone@spotify.com and provide the invoice number in question.
Who Should I Contact with Questions About Megaphone?
There are two ways to get in touch with us if you need assistance. First, you can email anytime at support-megaphone@spotify.com and we will get back to you within two business day or less.
During the hours of 9am-9pm ET, the absolute best way to get in touch with us is via Live Chat, which is available once logged into Megaphone (we have a 5 minute response time!). Just look for this symbol down in the bottom right corner of the platform:
