Megaphone now offers two-factor authentication for all users to help keep every account, podcast, campaign safe. Your account security is of utmost importance to us so we’re spent the last few months giving you an extra layer of security in case your password is ever compromised.

This feature is available for all orgs who choose to turn on two factor verification. Our two-factor authentication works with all authentication apps but we recommend Google Authenticator or Duo for simpler user flow.

Here’s how it works:

Step #1: Turn on Two-Factor

Org Admins can turn on two-factor verification by going to "Org Settings" and enabling 2FA. Upon enabling, your users will get an email notifying them next time they log in to Megaphone, they will be asked to setup two-factor verification.

Step #2: Setup 2FA

Upon successful entering your username and password, you will be asked to setup an authentication app on your phone. While we support all authentication apps, we recommend users use Google Authenticator or Duo for best experience.

You can either scan the QR code on the screen with your authentication app or manually enter the key below the QR code on the authentication app to pair.

Once you receive the rotating six digit code, click "Continue" to insert that code on the next screen for verification.

Step #3: Save Backup Codes

Upon successful code verification, you will be presented with five backup codes where if you can not locate your phone at the time of login, you can fill in the backup codes where the six digit code field would be. Once you have printed and saved these backup codes in a safe place, you can check the box below and continue to Megaphone.

Step #4: Login

Upon your next login, you will be asked to enter your password as well as the rotating two factor verification code from your chosen app. If both of these are correct, you will be logged in to your Megaphone account. You have three incorrect tries until your account is locked.

As always, if you need any assistance, please contact Support via Live Chat or at support@megaphone.fm

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