You can pay your past and present balances in Megaphone using a credit card only if you are located within the United States and your Megaphone agreement includes credit card terms.
Getting Started
To access credit card payments, please do the following:
Log into Megaphone. If you do not know your Megaphone login or forgot your password, visit https://cms.megaphone.fm/users/sign_in and click the "Forgotten your password?" link.
Hover over your initials in the bottom left corner. Click on "Organizational Settings"
Make sure your full billing details have been entered under the "Billing Details" section on the Details tab
Click on the Billing tab and fill out your credit card information. Hit "Save" in the upper right corner.
To pay a past due invoice, simply click the purple "Pay Invoice" button.
Who Should I Contact with Questions About Invoices?
If you have questions about your invoice or notice a discrepancy, please email billing-megaphone@spotify.com and provide the invoice number in question.
Who Should I Contact with Questions About Megaphone?
There are two ways to get in touch with us if you need assistance. First, you can email anytime at support-megaphone@spotify.com and we will get back to you within two business day or less.
During the hours of 9am-9pm ET, the absolute best way to get in touch with us is via Live Chat, which is available once logged into Megaphone (we have a 5 minute response time!). Just look for this symbol down in the bottom right corner of the platform:
