Megaphone now supports credit card payments!
To access credit card payments, please do the following:
- Log into Megaphone. If you do not know your Megaphone login or forgot your password, visit https://cms.megaphone.fm/users/sign_in and click the "Forgotten your password?" link.
- Hover over your initials in the bottom left corner. Click on "Organizational Settings"
- Make sure your full billing details have been entered under the "Billing Details" section on the Details tab
- Click on the Billing tab and fill out your credit card information. Hit "Save" in the upper right corner.
After you've entered your credit card information, you card will be charged monthly on the 15th of every month for the previous month's invoices. Therefore, to have your October invoice paid via credit card, please update this information by November 14th.
Once you've updated this information, you will receive additional instructions for sign off.
Who Should I Contact with Questions About Invoices?
If you have questions about your invoice or notice a discrepancy, please email firstname.lastname@example.org and provide the invoice number in question.
Who Should I Contact with Questions About Megaphone?
There are two ways to get in touch with us if you need assistance. First, you can email anytime at email@example.com and we will get back to you within 1 business day or less.
During the hours of 9am-9pm ET, the absolute best way to get in touch with us is via Live Chat, which is available once logged into Megaphone (we have a 5 minute response time!). Just look for this symbol down in the bottom right corner of the platform: