Our Support Team is available via Live Chat inside of Megaphone, Monday through Fridays from 9a-9p ET. You can also reach us via email at support@megaphone.fm where we have a 1-2 day business day response time.

Our team observes the following holidays/time away and is unavailable via Live Chat or email during these dates:

2019 Holidays:

Day Before/Thanksgiving Day/Day After Thanksgiving: November 27th, 28th and 29th
Christmas Eve/Christmas Day/Day After Christmas: December 24th, 25th and 26th
New Years Eve/New Years Day: December 31st and January 1st

Additionally, we will have delayed response times on December 23rd, 27th and 30th.

2020 Holidays:

MLK Jr. Day: January 20th
President's Day: February 17th
Memorial Day: May 25th
Independence Day: July 4th
Labor Day: September 7th
Indigenous Peoples' Day: October 12th
Thanksgiving Day/Day After Thanksgiving: November 26th and 27th
Christmas Eve/Christmas Day/Day After Christmas: December 24th, 25th and 26th
New Years Eve/New Years Day: December 31st and January 1st

Additionally, we will have delayed response times on December 22nd and 23rd

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